Terms of service 

Welcome to madebyvalkyrie, a platform for buying handmade ceramics. By accessing or using our website and services, you agree to be bound by the following terms and conditions. 

Please read this Terms of Service Policy carefully.

Ordering and Payment
All orders must be placed through our website.
Payment must be made in full at the time or ordering. We accept most major 
debit card providers.
We reserve the right to cancel an order if there are any issues with payment
or fraud is suspected.

Shipping and Delivery
Shipping costs are calculated at checkout and are based on the destination,
size and weight of the order.
Delivery times may vary depending on your location and the chosen shipping 
We are not responsible for any customs or import duties that may be applied to your order.

Returns and Refunds
We do not accept returns or exchanges for any products unless your item arrives damaged.

User Content
You may be able to submit reviews, comments, and other content to our website.
You retain all rights in your content but grant us a non-exclusive, royalty-free license to use, copy, and display it on our website.
You agree not to submit any content that is defamatory, offensive, or violates any laws.

Disclaimer and Limitation of Liability
Our website and services are provided "as is" without any express or implied warranties.
We will not be liable for any damages resulting from the use of our website or services.

Changes to the Terms of Service Policy
We reserve the right to modify this Terms of Service Policy at any time.
Your continued use of our website and services after any changes have been made signifies your acceptance of the new terms.

If you have any questions or concerns about these terms, please contact us at contact@madebyvalkyrie.co.uk.

Last updated: 08/02/2023.