Refunds and Returns

We don’t offer returns or refunds for change of mind.

If your ceramic piece arrives damaged, please email and we can sort you out either a refund or a replacement.

If you are ordering from a country outside of the UK you may experience additional taxes and fees which madebyvalkyrie cannot be held liable for. If you refuse to may these fees, madebyvalkyrie is under no obligation to accept a return or issue a refund.