Refunds and Returns

We don’t offer returns or refunds for change of mind.

If your ceramic piece arrives damaged, please email contact@madebyvalkyrie.co.uk and we can sort you out either a refund or a replacement.

If you are ordering from a country outside of the UK you may experience additional taxes and fees which Made by Valkyrie cannot be held liable for. If you refuse to ay these fees, Made by Valkyrie is under no obligation to accept a return or issue a refund. Please contact your local delivery office for more information.